Internet Banking
Never access your BBK Online Banking account through a link sent via e-mail.
Never access your account from public facilities such as internet kiosks, internet cafes, and public Wi-Fi networks.
Ensure that your internet browser is up-to-date and has the latest security features.
Always install the latest operating system available for your device.
Look out for valid Encryption Certificates by checking for the lock icon in the browser’s address bar, before providing any sensitive information such as personal particulars or account login details.
Use updated anti-virus software.
You may also use personal firewall software on your computer.
Use software that can help detect and eliminate spyware from your computer.
Amplify your security by using Dual Factor Authentication whenever you log in or conduct a transaction in your account.
Mobile Banking
Always update your mobile device with the latest operating system and applications.
Install mobile security software to protect your device against malicious software and viruses.
Set up a password on your mobile device to prevent unauthorized access.
Keep your personal information, including your account number and ePIN, confidential. Do not display or disclose sensitive information if someone else can read your screen or hear your voice.
Make sure to log out when you are done with your Mobile Banking session to prevent anyone from accessing your information if they get hold of your mobile phone.
Do not save any financial or personal information on your mobile phone, including your login credentials (Customer ID and ePIN).
Disable the “auto-fill” feature from your smartphone or web browser to prevent other parties from gaining instant access to your login credentials.
Be aware of shoulder surfers. Be extra careful while typing confidential information such as your account details and password on your mobile in public places
Beware of third-party mobile banking applications that claim to organize your online banking accounts or passwords. These are scams designed to steal your information for fraud.
Enable biometric fingerprint or face recognition on your BBK Mobile App for more convenient and secure access.
