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If you have any queries that are not answered here, please call us or write to us.

Is an ATM Card like a Credit Card?
No, an ATM Card is different from a Credit Card. Using your ATM Card, you can access your account and carry out most of your banking transactions, round the clock. But you cannot shop with your ATM Card.

Also, unlike a Credit Card, your ATM Card prevents you from over-extending yourself by permitting you to withdraw cash only as long as there is money in your account. Finally, if you withdraw cash using a Credit Card, you will be charged a service fee, whereas using an ATM Card does not attract any charges.

What transactions can I perform using my ATM Card?
You can carry out the following transactions at all our ATMs across the country

  • Withdraw cash
  • Deposit a cheque or cash
  • Request a mini-statement
  • Make a balance inquiry
  • Transfer funds
  • Change your PIN
  • Request a cheque book or account statement

Do I have to maintain any minimum balance in the account for using the card?
You can only withdraw to the extent of the balance in the account.

What is the cash withdrawal /cash advance limit for me?
BBK customers can withdraw up to Rs.15,000/- per day using ATM Card. For non-BBK customers, the limit is as decided by the bank issuing the card.

Whether BBK ATM Card can be used at other Banks ATM?
BBK ATM Card can be used at ATMs of BANCS network.

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